We recently pitched a project to a new client of ours. Now nothing unusal there but the client came from the Middle East and until now I never dealt with someone from that region. So before we had our first face to face meeting I brushed up on my soft skills. Luckily with the internet it's easy to find the right information to get your manners on dealing with international clients up-to date . For example: Take a look at the Business Etiquette Section of this site and you will quickly learn what you need to do now.
In any case - the pitch went well and we have a new client now to build a platform based on .NET to manage billing and accounts. It's going to be a large project!